27 Ene Top 10 Hotel Trends 2017
How to deal with an inflexible and super demanding consumer or guest. Analyzing the “I” Age paradoxes. We are dealing more than ever with an inflexible guest. They demand contradictory needs. They demand to belong to a branch or hotel, or a place or a group but at the same time demand individuality and desire to communicate a unique personality. They desire luxury but at the same time they demand to have luxury available in every aspect, which will not be unique if it is not luxury. They desire to control everything but at the same time desire not to be controlled.
How to deal with a new model of an inflexible and super demanding consumer or guest. Analyzing the ``I`` Age paradoxes.